This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
Subject: ID in vault is not updated after person rename
Feedback Type: Problem
Product Area: Domino Server
Technical Area: Administration
Platform: Windows
Release: 8.5.3
Reproducible: Unknown
After LN user is renamed successfully (change of Common Name ), ID is not updated in ID Vault. ID Vault sync button becomes disabled in Lotus Notes client after person name is changed in ID file.
Setting up LN client from the scratch does not change anything. Local names.nsf contains PolicySecurity document that contains VT_Name field set correctly, but button for "ID VAULT SYNC" is disabled.
Trying to synchronize ID to ID vault via Notes API the following messages are produced on Domino server console:
2012.11.09 15:18:47 IDVAULT: download.c CN=Firstname Lastname/O=Organization; VaultName []; Resync 1; AM0 0; AM1 1; AM2 0; ModHashSize 0
[0AE8:02B8-0D80] 2012.11.09 15:18:47 IDVAULT: download.c IDVServerDialogDnLoad: LookupUserVaultInfo: No error
[0AE8:02B8-0D80] 2012.11.09 15:18:47 IDVAULT: download.c IDVServerDialogDnLoad: IDVGetItemsFromView: Entry not found in index
[0AE8:02B8-0D80] 2012.11.09 15:18:47 IDVAULT: download.c Server Side ModHashSize 32
; ModHash:
[0AE8:02B8-0D80] 2012.11.09 15:18:47 IDVAULT: idvdb.c IDVFindIDInVault: IDVOpenNoteFromView: Entry not found in index
[0AE8:02B8-0D80] 2012.11.09 15:18:47 IDVAULT: idvdb.c IDVFindIDInVault: Exiting: Entry not found in index
[0AE8:02B8-0D80] 2012.11.09 15:18:47 IDVAULT: download.c IDVServerDialogDnLoad: IDVLookupUserIDInfo: Entry not found in index
What is the reason for the problem?
What is the solution?
Regards
Ramunas
Feedback number WEBB8ZVHH3 created by ~Phil Brerester on 11/09/2012
Status: Open
Comments: